For digital products such as software applications and plug-ins, you usually don’t have the option to withdraw from the purchase. However, if the software does not run on your computer, you can ask for a refund and we’ll cancel the purchase.
“14 day money back policy”
Also, if you’re unhappy with the product, we grant you a refund as goodwill, within the first 14 days of purchase. Please keep in mind, we’re a small company and software piracy or fake complaints are morally unacceptable.
In case of an issue, please contact us at info@pfundstein-audio-plugins.de so we can cancel your purchase and return your money.
This only applies to products purchased via https://pfundstein-audio-plugins.de. It does not apply to a purchase of our products at a different store or website. If you have purchased one of our products on a different website, please address your issue to the store where you’ve purchased the product.